The rules of the road

1. Use of the website and services

You may use this site and the services for their stated purpose: learning about the platform, registering an account, and, subject to verification, using the trading services described. You agree to use the service lawfully, to provide accurate information, and to keep your credentials to yourself. The service is offered to residents of Canada who are at least 18 years old and who pass the verification described on the AML / KYC page.

2. Restrictions

You may not misuse the platform: no probing or scanning for vulnerabilities without written permission; no automated scraping that degrades the service; no interfering with other users' access; no using the service on behalf of an undisclosed third party. Access rights granted to you are personal. If a restriction here is unclear, the safe reading is that it exists to protect the service and its users.

3. Marketing materials and communications

By registering you consent to receive service-related communications: your account manager's call, transactional notices and security alerts. Marketing messages are separate and require their own consent, which you can withdraw at any time through the unsubscribe link or by writing to us. Withdrawal affects marketing only; transactional and security messages continue because they protect you.

4. Intellectual property

The site's content, the Klondike Trade AI name and logo, the texts, graphics and the software behind the platform are protected by intellectual property law. You may view and print pages for your own use. You may not copy, republish or use our content commercially without written permission. Third-party names appearing on the site, such as payment brands, remain the property of their owners.

5. Confidentiality

Information we exchange with you as a client, including account details, strategy parameters and support conversations, is confidential to the relationship. Your obligations run the same way: do not share non-public information you learn about the platform, our procedures or other clients. Confidentiality does not restrict either of us from information the law requires to be disclosed.

6. Links to third-party sites

The site links to external services for reference and convenience: payment providers, regulators and informational resources. We do not control those sites and are not responsible for their content, availability or practices. A link is not an endorsement of everything on the other side of it.

7. Prohibited use

Without limiting section 2, you agree not to: use the platform for money laundering, terrorist financing, sanctions evasion or any criminal purpose; open an account under another person's identity; violate applicable law or the rights of others; attack or test the site's infrastructure; infringe intellectual property rights, including redistributing our content or reverse-engineering the platform; or assist anyone in doing the above. Breach of this section ends the relationship immediately.

8. Support

Support is available at [email protected] during support hours, Monday to Friday, 9:00–17:30 ET (excluding public holidays), and through your account manager. Support helps with the platform, payments and documentation; it never provides investment advice, and no support conversation creates an advisory relationship.

9. No warranties

The site and its content are provided "as is" and "as available". While we work to keep information current and accurate, we do not warrant that the site will be uninterrupted, error-free, or free of harmful components, and we do not warrant any trading outcome. Market data shown on the site, including ticker prices, may be delayed and is for information only. Nothing on the site is an offer, solicitation or recommendation to buy or sell any instrument.

10. Limitation of liability

To the extent permitted by law, Klondike Trade AI is not liable for indirect or consequential losses, lost profits or trading losses arising from use of the site or the services. Trading losses belong to the person whose account took the risk; that is the deal with any trading service, automated or not. Nothing in these terms excludes liability that cannot be excluded under Canadian law, including liability that would be unlawful to limit.

11. Indemnification

You agree to indemnify Klondike Trade AI against claims, losses and reasonable legal costs arising from your breach of these terms, your misuse of the service, or your violation of applicable law or third-party rights. This indemnity does not apply to the extent a claim arises from our own breach or misconduct.

Other provisions

Changes. We may update these terms; the current version is always the one published here, and material changes are announced before they take effect. Continued use after the effective date constitutes acceptance. Severability. If a provision is held unenforceable, the rest remains in force. Governing framework. These terms and the service relationship are governed by the applicable Canadian framework, and disputes follow the process on the Complaints page, including external review. Entire agreement. These terms, together with the Privacy Policy, the Risk disclosure, the fee pages and the policies they link, form the whole agreement between you and the platform regarding the site.